Returns & Exchanges

At Maelove, we want you to be completely satisfied with your skincare journey. If a product isn't the right fit for your skin, we offer a 100-day window for returns and exchanges to ensure your total peace of mind.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and shipping zip code to begin the process.

2

Print Your Label

Select the items you wish to return and download your prepaid USPS shipping label provided by our system.

3

Pack and Ship

Securely package your items in their original box or any sturdy mailing container and drop it off at your local post office.

4

Receive Your Refund

Once our warehouse receives and inspects your return, we will issue a full refund to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing